News Flash
Court of Appeals ruling – significant on many levels
Aftermarket parts are not of like kind and quality to OEMs
In a unanimous decision the Missouri Court of Appeals for the Western District found American Family Insurance guilty of not paying for complete repairs in Nicholas H. Smith, et al. v. American Family Mutual Insurance Company by systematically specifying non-OEM parts and routinely omitting necessary repairs from estimates.
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Jim Marr - Jim gives an overview of Senate Bill 617A and why it is necessary.
Chris McMurry - Chris tells his story about trying to get his truck fixed.
Randy Dagel - "I stood up for the customer because that's what's legally right. "
Leif Hansen - " These contracts enable insurers to squeeze shops to do less than quality work."
July / August 2009
A body shop’s arbitration experience
Diamond Standard claims their AMPs are equivalent to OEMs
News in brief around the country
Repairers Testify Against AMPs and Airbag Fraud Model Laws
Requesting Keystone perspective
Interview with Portland’s Director of Risk Management
June 2009
Senate Bill 617 didn’t make it . . . this year
American Family loses appellate appeal
Do you have too much car Insurance?
Earl Scheib Paint and Body acquired by Kelly Capital
Florida shop owner pushes State Farm back to save his business
Bill outlining shop-customer responsibilities passed both houses/signed by Governor
Illinois – Wade’s new legislative approach
Interview with City’s Towing coordinator
Progressive narrowly avoids getting struck
Shop owner writes about unequal treatment
April 2009
Senate Bill 617 is good for consumersInterview with a DRP shop owner
Repres. DeFazio Taylor introduce legislation
Satisfaction Rankings of Auto Insurers in Oregon
News in brief around the country
Roof Strength is focus of new IIHS rating system
Senate 617 Heads Up!
In the market for a used vehicle?
Wellpoint to pay $10 Million in Database Settlement
Word on the Street
February - March 2009
California Shop Owner to Testify
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